Emotional Intelligence (EI) refers to the emotional and social capabilities that influence how leaders and teams operate in complex, high-pressure environments.

“The human operating system behind AI-driven manufacturing.” Not as psychology. Not as soft skills. As performance enablement.

What is Emotional Intelligence

&

Why it Matters in Manufacturing

How can EI

help Me,

my Team

&

my Organization?

In industrial and manufacturing organisations, EI directly impacts:

• How decisions are made on the shop floor and in management

• How safety, quality, and productivity risks are handled

• How teams collaborate across production, maintenance, quality, and commercial functions

• How leaders respond to change, automation, and growth.

Unlike personality traits, Emotional Intelligence can be objectively measured and developed, making it a practical tool for improving leadership and performance in industrial environments, influencing:

1. Safety & Risk Management

2. Operations & Performance

3. Transformation & Change

As organisations adopt automation, digitalization, and new operating models, Emotional Intelligence becomes critical for leading change, engaging teams, and sustaining performance.

>EQ-i® 2.0 — Measuring Emotional Intelligence Capability

EQ-i® 2.0 is the world’s first scientifically validated Emotional Intelligence assessment. It is delivered through a secure online platform and measures the emotional and social skills most closely linked to leadership effectiveness and workplace performance.

What EQ-i® 2.0 Measures

• Self-Perception

• Self-Expression

• Interpersonal Skills

• Decision Making

• Stress Management

How it Works

• Online assessment (≈20 minutes)

• Globally benchmarked results

• Individual and group reports

• Professionally interpreted and debriefed

• Completely private report

Used for: Leadership development, Supervisors and plant managers, High-potential identification, Succession planning, Team effectiveness, and HR development initiatives.

>EQ-i® 360® — Understanding Leadership Impact Across the Organisation

While EQ-i® 2.0 measures leadership capability, EQ 360® measures leadership impact as experienced by others.

EQ 360® is an online, multi-rater assessment that combines

• Self-assessment

• Manager feedback

• Peer feedback

• Direct team member feedback

• Completely private report

Used for: Senior leaders and plant managers, Cross-functional and transformation leaders, Succession candidates, High-impact or high-visibility roles.

It helps organizations identify blind spots, alignment gaps, and leadership risks that can affect performance and culture.

All feedback is based on the same EQ-i® 2.0 model, ensuring scientific consistency.

• Manufacturing owners and executives

• Plant and production managers

• Strategy and transformation leaders

• Business development managers

• HR and talent development leaders

• Large organisations operating across multiple sites

Who This Service Is For

Across Corporates, Semi-government entities, and Large family groups in the MENA region.

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FIND OUT MORE

Explore how EQ-i® 2.0 and EQ 360® can support leadership effectiveness, operational performance, and transformation in your organization.

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